BIOGENIC
Learn about this charge and why it appears on your credit card statement
This Charge Has Been Reported for Unauthorized Billing
This charge descriptor has been linked to consumer reports of unauthorized billing or to regulatory enforcement actions — see the details and sources below. If you did not knowingly sign up for this product or service, contact your card issuer to dispute the charge and consider requesting a replacement card.
What Is This Charge?
The FTC alleged that Biogenic charged consumers full prices for products after marketing them as 'free trials' and enrolled them in unwanted continuity plans. Source: FTC press release, November 2018: Court Temporarily Halts International Operation that Allegedly Deceived Consumers through False Claims of “Free Trial” Offers and Imposed Unauthorized Continuity Plans (https://www.ftc.gov/news-events/news/press-releases/2018/11/court-temporarily-halts-international-operation-allegedly-deceived-consumers-through-false-claims)
Why You May Not Recognize This Charge
When Should You Be Concerned?
Consider reaching out to your bank or card issuer if you don't recognize this charge, didn't authorize it, or see it appear multiple times without explanation. We don't determine whether a charge is fraudulent — only your bank or the merchant can do that.
What to Do Next
- Check your recent purchases and receipts to see if the charge matches anything you bought.
- Contact your bank or credit card company if you don't recognize the charge — they can help verify it or dispute it.
- Monitor your account for any additional unusual activity.