CEREBRAL
Learn about this charge and why it appears on your credit card statement
Last updated: Sep 10, 2026
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Also Appears on Statements As:
- Cerebral, Inc.
- Cerebral Health
What Is This Charge?
The FTC alleged that Cerebral promised customers they could easily cancel their subscriptions at any time, but required a complex process to do so and continued to charge them after cancellation attempts. Source: FTC refund program, May 2025: Cerebral Refunds (https://www.ftc.gov/enforcement/refunds/cerebral-refunds)
Why You May Not Recognize This Charge
This charge descriptor was named in a regulatory enforcement action (FTC refund program, May 2025: Cerebral Refunds). If you see this charge on your statement and did not knowingly sign up for the product or service, review your statement for related charges, contact your card issuer to dispute the charge, and consider requesting a replacement card.
When Should You Be Concerned?
Consider reaching out to your bank or card issuer if you don't recognize this charge, didn't authorize it, or see it appear multiple times without explanation. We don't determine whether a charge is fraudulent — only your bank or the merchant can do that.
What to Do Next
- Check your recent purchases and receipts to see if the charge matches anything you bought.
- Contact your bank or credit card company if you don't recognize the charge — they can help verify it or dispute it.
- Monitor your account for any additional unusual activity.
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Also Appears on Statements As
CHKCARD CEREBRAL
CHECKCARD CEREBRAL
POS Debit CEREBRAL
POS PUR CEREBRAL
POS PURCH CEREBRAL
POS PURCHASE CEREBRAL
POS REFUND CEREBRAL
PRE-AUTH CEREBRAL
PENDING CEREBRAL
Visa Check Card CEREBRAL
Misc. Debit CEREBRAL