CLEO
Learn about this charge and why it appears on your credit card statement
Also Appears on Statements As:
- Cleo AI
- Cleo Cash Advance
What Is This Charge?
The FTC alleged that Cleo misled consumers about the amounts and availability of cash advances and made it difficult for them to cancel subscriptions. Source: FTC press release, March 2025: Cash Advance Company Cleo AI Agrees to Pay $17 Million As Result of FTC Lawsuit Charging It Deceives Consumers (https://www.ftc.gov/news-events/news/press-releases/2025/03/cash-advance-company-cleo-ai-agrees-pay-17-million-result-ftc-lawsuit-charging-it-deceives-consumers)
Why You May Not Recognize This Charge
When Should You Be Concerned?
Consider reaching out to your bank or card issuer if you don't recognize this charge, didn't authorize it, or see it appear multiple times without explanation. We don't determine whether a charge is fraudulent — only your bank or the merchant can do that.
What to Do Next
- Check your recent purchases and receipts to see if the charge matches anything you bought.
- Contact your bank or credit card company if you don't recognize the charge — they can help verify it or dispute it.
- Monitor your account for any additional unusual activity.