DOXO
Learn about this charge and why it appears on your credit card statement
Also Appears on Statements As:
- Doxo, Inc.
- Doxo Bill Payment
What Is This Charge?
The FTC alleged that Doxo misled consumers about fees and deceptively signed them up for a recurring subscription program. DOXO is a payment processing platform that allows users to pay bills online. It is commonly used by various service providers, including utilities and healthcare providers, to facilitate electronic payments for bills and invoices. Source: FTC press release, February 2026: Bill Payment Firm Doxo to Pay $2.1 Million to Settle FTC Allegations It Deceived Consumers and Charged Them Add-On Fees (https://www.ftc.gov/news-events/news/press-releases/2026/08/bill-payment-firm-doxo-pay-21-million-settle-ftc-allegations-it-deceived-consumers-charged-them-add)
Why You May Not Recognize This Charge
When Should You Be Concerned?
Consider reaching out to your bank or card issuer if you don't recognize this charge, didn't authorize it, or see it appear multiple times without explanation. We don't determine whether a charge is fraudulent — only your bank or the merchant can do that.
What to Do Next
- Check your recent purchases and receipts to see if the charge matches anything you bought.
- Contact your bank or credit card company if you don't recognize the charge — they can help verify it or dispute it.
- Monitor your account for any additional unusual activity.