JUSTANSWER
Learn about this charge and why it appears on your credit card statement
Also Appears on Statements As:
- JustAnswer LLC
- AskALawyerOnCall.com
- AskAVeterinarianOnline.com
- AskWomensHealth.com
What Is This Charge?
The FTC alleged that JustAnswer deceived consumers into enrolling in a recurring monthly subscription without obtaining their affirmative consent. Source: FTC press release, January 2026: FTC Sues JustAnswer for Deceiving Consumers into Enrolling in a Costly Recurring Monthly Subscription (https://www.ftc.gov/news-events/news/press-releases/2026/01/ftc-sues-justanswer-deceiving-consumers-enrolling-costly-recurring-monthly-subscription)
Why You May Not Recognize This Charge
When Should You Be Concerned?
Consider reaching out to your bank or card issuer if you don't recognize this charge, didn't authorize it, or see it appear multiple times without explanation. We don't determine whether a charge is fraudulent — only your bank or the merchant can do that.
What to Do Next
- Check your recent purchases and receipts to see if the charge matches anything you bought.
- Contact your bank or credit card company if you don't recognize the charge — they can help verify it or dispute it.
- Monitor your account for any additional unusual activity.