NGL
Learn about this charge and why it appears on your credit card statement
This Charge Has Been Reported for Unauthorized Billing
This charge descriptor has been linked to consumer reports of unauthorized billing or to regulatory enforcement actions — see the details and sources below. If you did not knowingly sign up for this product or service, contact your card issuer to dispute the charge and consider requesting a replacement card.
Also Appears on Statements As:
- NGL: ask me anything
- NGL Pro
What Is This Charge?
The FTC alleged that NGL engaged in deceptive practices by failing to disclose and obtain consent for recurring charges for its NGL Pro service. Source: FTC press release, July 2024: FTC Order Will Ban NGL Labs and its Founders from Offering Anonymous Messaging Apps to Kids Under 18 and Halt Deceptive Claims Around AI Content Moderation (https://www.ftc.gov/news-events/news/press-releases/2024/07/ftc-order-will-ban-ngl-labs-its-founders-offering-anonymous-messaging-apps-kids-under-18-halt)
Why You May Not Recognize This Charge
When Should You Be Concerned?
Consider reaching out to your bank or card issuer if you don't recognize this charge, didn't authorize it, or see it appear multiple times without explanation. We don't determine whether a charge is fraudulent — only your bank or the merchant can do that.
What to Do Next
- Check your recent purchases and receipts to see if the charge matches anything you bought.
- Contact your bank or credit card company if you don't recognize the charge — they can help verify it or dispute it.
- Monitor your account for any additional unusual activity.